Public Grievance Redressal System
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ATM Related Query
Kindly Write to ftscentre@corpbank.co.in customer can be also contacted on Toll Free:1800-425-2407 Other:080 26600587/26602500
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Complaints
Account Number
Name
Mobile No
Email ID
Subject
Branch
Complaint Category
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Amount debited after many days/months in respect of ATM transaction
Amount debited for NEFT/RTGS but not reached destination
Amount debited however Cash not dispensed by ATM.
ATM - account debited twice
ATM - cash not dispensed
ATM and Delivery Channels
ATM Charges /ATM transaction charges
CGTMSE claim, Crop Insurance Claim/ premium etc
Charging higher rate of interest on loans and advances
Cheque book not issued
CIBIL
CIBIL Score/ROC not updated
COLLECTION OF INSTRUMENTS / REMITTANCE
Complaint against outsourced agency
Complaint Aganist Outsourced Agencies
Cyber Security
Dealy in processing of loan applications
Debiting of various charges – non maintenance balance, SMS
Deficiency in Counter Service
Deficiency in service
Delay in cheque credit
Delay in clearing cheques
Delay in opening/Closing/transfer of accounts
Delay in refund of failed Transaction failed(POS/ATM).
Delay in update and payment of pension
Deposit account related request delays / non-completion
Deposits related
ECS returns
Erroneous or high service charges
FOREX Transaction – Inward Remittance/Outward remittance
Fraudulent transactions in the accounts
General
IMPS/UPI/APPS/PAYTM/IRCTC
Insurance
Insurance on assets financed
Interest short paid /not paid on deposit
Internet login
KYC updating/mobile number/Aadhar number not updating
Loans and Advances
MCLR migration not done
Mobile payment/IMPS/UPI/Aadhar enabled payment
Net banking
Net Banking/Credit card /Debit card issues
Non acceptance of Soiled notes/Cut note/Coins
Non execution of Standing Instruction
Non issue of ATM Cards/Non activation of ATM cards
Non reflecting of TDS in 26AS
Non return of returned cheques
OTP not received / delay in getting OTP
OTP related grievances
Penal interest/Services charges on loans and advances
Penalty /service charges on deposit account(CA/SB/TD).
PENSION
Pension not paid/short paid/revised pension not paid
Premises and surroundings of the premises not maintained properly
Problems in sanction of the education loan/Mudra loans /govt sponsored
Problems in sanctioned loan
Recovery
RTGS/NEFT
RTGS/NEFT/IMPS transaction delay or failure
Server Problem- Connectivity problem
Service Charges
Slow/poor service in the branch
SMS BANKING
Staff behavior
Staff behavior related grievances
STAFF BEHAVIOUR
Systems and Procedures
Tax challen not accepted at branch
TDS certificate/Pass Book/NOC/Other statement not issued
TDS RELATED
Third party products - Insurance
Unauthorised transactions in ATM
Complaint Details
Address
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Internet Banking Query
Kindly Write to webcentre@corpbank.co.in customer can be also contacted on Other:080 26941553/26941554/26941555